2.1 Scope of Application and Role of Firewalk Berlin

These General Terms and Conditions apply to all contracts between DeTox – Praxis für Komplementäre Medizin / Firewalk Berlin (hereinafter referred to as “Firewalk Berlin” or the “Contractor”) and companies, organisations, agencies, associations, legal entities and other clients acting in the course of their commercial, self-employed or professional activities when entering into the contract.

They apply in particular to the conception, organisation and delivery of firewalking events, mental training sessions, team and leadership formats, workshops, corporate events and comparable experiential and event formats.

Firewalk Berlin provides the agreed services principally as a commissioned service provider and contractor. Unless expressly agreed otherwise, Firewalk Berlin does not assume the role of organiser or overall event manager for the entire event. Responsibility for the overall event remains with the Client or the event organiser designated by the Client.

This does not affect Firewalk Berlin’s responsibility for the proper and safe provision of the services expressly undertaken by Firewalk Berlin.

The assumption of broader event management or event organisation responsibilities by Firewalk Berlin may be individually agreed upon request. In such cases, the nature and scope of the tasks and responsibilities assumed, the remuneration and any other terms shall be agreed separately by contract.

These B2B Terms and Conditions do not apply to consumers.

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2.2 Contractor and Contracting Party

The Contractor and contracting party is:

DeTox – Praxis für Komplementäre Medizin / Firewalk Berlin
Wrangelstr. 67, 10997 Berlin - Germany

Email address and further contact details can be found on the website or in the respective offer.

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2.3 Subject Matter of the Contract and Contractual Documents

The subject matter of the contract comprises the services agreed in the respective offer, order confirmation, event concept or other project-specific documents.

The specific scope of services, event date, event location, number of participants, remuneration, payment terms and, where applicable, further project-specific conditions shall primarily be determined by the respective individual offer or order confirmation.

Supplementary safety, implementation, organisational, cancellation, contingency or other event-related concepts may become part of the contract if they are provided to the Client at or before conclusion of the contract or are expressly incorporated into the contract.

In the event of inconsistencies between contractual documents, the following order of precedence shall apply:

1. expressly agreed individual arrangements and amendments,

2. individual offer or order confirmation,

3. project-specific annexes, safety and implementation concepts and expressly agreed special conditions,

4. these General Terms and Conditions.

Individually agreed arrangements shall always take precedence over General Terms and Conditions.

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2.4 Binding Booking and Reservation of the Event Date

The agreed service shall be deemed bindingly booked upon acceptance of the offer or corresponding order confirmation and – where agreed – upon receipt of the agreed deposit.

Upon binding booking, Firewalk Berlin reserves the agreed event date and, in accordance with the progress of the project, begins with conception, planning, organisation, team and material scheduling and, where applicable, the commissioning or reservation of required third-party services.

The binding reservation of an event date may result in Firewalk Berlin declining other engagements for the same period.

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2.5 Remuneration and Payment Terms

The amount of remuneration and the applicable payment terms shall be determined by the respective individual offer.

Unless otherwise agreed in the offer, the remuneration may be divided into a deposit and a final payment. The specific amounts of the instalments and their respective due dates shall be stated in the offer or invoice.

Where a payment arrangement of 30% deposit and 70% final payment has been agreed, the deposit shall become due in accordance with the offer. The final payment shall be due at the time specified in the offer or invoice prior to the event.

Unless a different payment period has been agreed, invoices shall be payable in full without deduction within 14 days of receipt.

Payments already made shall be credited against the agreed total remuneration.

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2.6 Failure to Make the Final Payment / Default in Payment

If a due final payment is not received in full and on time, Firewalk Berlin shall be entitled to set the Client a reasonable additional period for full payment.

If this additional period expires without payment being made, Firewalk Berlin shall, subject to the applicable statutory requirements, be entitled to withdraw from the contract and not to perform the agreed services.

If the failure to make payment on time, despite an additional period having been granted, results in Firewalk Berlin withdrawing from the contract and the agreed services not being performed, the cancellation provisions under Section 2.7 shall apply accordingly to the financial settlement. The applicable cancellation tier shall be determined by the date on which the unsuccessfully granted additional payment period expires.

Payments already made shall be credited against the cancellation fee subsequently due.

Services already performed and third-party services that have already been contractually committed or can no longer be cancelled shall be taken into account in accordance with Section 2.8. The same damage or cost item shall not be charged twice.

The Client shall expressly remain entitled to demonstrate that Firewalk Berlin has suffered no loss or a substantially lower loss. Firewalk Berlin reserves the right to demonstrate that a higher loss has actually been incurred.

Further statutory claims shall remain unaffected.

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2.7 Cancellation by the Client

Cancellation by the Client must be made in text form, in particular by email. The date on which Firewalk Berlin receives the cancellation shall determine the applicable cancellation period.

In the event of cancellation by the Client, the following cancellation fees shall apply, calculated on the basis of the agreed total remuneration:

Date of receipt of cancellationCancellation fee

more than 60 calendar days before the event date30%

60 to 8 calendar days before the event date50%

7 calendar days or less before the event date, on the event date or in the event of a no-show70%

Payments already made shall be credited against the cancellation fee due.

The Client shall expressly remain entitled to demonstrate that Firewalk Berlin has suffered no loss or a substantially lower loss as a result of the cancellation.

Firewalk Berlin reserves the right to demonstrate that a higher loss has actually been incurred.

The provisions of this Section shall apply accordingly to the case governed by Section 2.6 where a due payment has not been made in full following the unsuccessful expiry of a reasonable additional payment period.

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2.8 Services Already Performed and Third-Party Services

Conception, preparation, organisational and planning services already performed and specifically attributable to the respective engagement shall be taken into account in the financial settlement of a cancellation or a case pursuant to Section 2.6.

The same applies to third-party services and external costs that have already been incurred, contractually committed or can no longer be cancelled. These may include, in particular, costs for event venues, additional personnel, technical equipment, transport, materials, permits, catering, accommodation, travel services and other event-related third-party services.

Such third-party services and external costs may be charged in addition to the cancellation fee in the amount actually incurred or no longer cancellable, insofar as they are not already covered by the cancellation fee.

In the interest of transparent cooperation, Firewalk Berlin shall endeavour, upon request, to inform the Client of significant third-party and external costs that have already been contractually committed. Where exceptional or cost-intensive third-party services are commissioned, Firewalk Berlin shall, insofar as reasonably possible under the circumstances and unless already covered by the agreed offer, inform the Client in advance.

Payments already made shall be credited against the total amounts due. If payments already made exceed the amounts due under the above provisions, the remaining balance shall be refunded to the Client.

The same service, expense, loss or cost item shall not be charged twice.

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2.9 Rescheduling

In the event of a requested or necessary change of date, Firewalk Berlin and the Client shall generally first consider whether an agreed rescheduling instead of a complete cancellation is possible.

Firewalk Berlin shall generally endeavour to find an economically reasonable and mutually acceptable solution with the Client where a change of date becomes necessary.

Rescheduling is subject to the availability of Firewalk Berlin, the designated team and, where applicable, the event venue and other required resources.

Where an agreed rescheduling takes place more than 30 calendar days before the originally agreed event date, payments already made shall generally be credited towards the replacement date. Third-party costs already incurred or no longer cancellable shall remain unaffected.

Where an event is rescheduled 29 calendar days or less before the event date, additional organisational, rebooking, personnel, travel and other project-related costs as well as non-cancellable third-party services may be charged separately.

The Client shall have no entitlement to a specific replacement date. The replacement date shall be agreed mutually, subject to the availability of the parties involved and the required resources.

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2.10 Number of Participants

The number of participants stated in the offer or order confirmation forms part of the agreed event planning and may be relevant in particular to personnel, material, safety and organisational planning as well as remuneration.

Where the individual offer specifies a deadline for binding notification of the final number of participants, the Client shall notify Firewalk Berlin of the final number of participants by that deadline.

Any increase in the agreed or finally notified number of participants requires prior consultation with Firewalk Berlin, particularly for formats where safety, personnel or materials are relevant. Whether and under what conditions additional persons may participate shall depend on the organisational, personnel and safety-related possibilities and the respective offer.

Where remuneration has been agreed on a participant-dependent basis, billing shall be governed by the arrangements set out in the individual offer.

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2.11 Client’s Duties to Cooperate and Responsibility as Event Organiser

The Client shall ensure in good time that all conditions required for the proper, safe and contractually compliant provision of the agreed services are met and shall provide Firewalk Berlin with all necessary information completely and accurately.

This includes in particular the suitability and availability of the agreed venue and event areas, required permits, unrestricted and timely access for Firewalk Berlin and its team, the agreed local and technical conditions, relevant fire safety and safety information, and the contractually agreed infrastructure.

Where permits, consents or official approvals are required for the overall event or use of the event area and their procurement has not expressly been undertaken by Firewalk Berlin, responsibility for obtaining them in good time shall lie with the Client or event organiser.

The Client shall inform Firewalk Berlin in good time of local particularities, official requirements, fire safety regulations, access and entry restrictions, safety regulations and other circumstances that may be relevant to the planning, setup or delivery of the agreed services.

Where the Client is the organiser of the overall event, the Client shall be responsible for the overarching organisation and delivery of the overall event insofar as such tasks have not expressly been undertaken by Firewalk Berlin.

Delays, additional organisational work or additional costs arising from late, incomplete or incorrect information or from duties to cooperate that are not fulfilled or not fulfilled on time by the Client may be charged additionally to the Client, insofar as Firewalk Berlin is not responsible for those circumstances.

Where reasonably possible under the circumstances, Firewalk Berlin shall inform the Client before significant additional costs are incurred and coordinate such costs with the Client.

This does not affect Firewalk Berlin’s responsibility for the professional and safe provision of the expressly undertaken scope of services.

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2.12 Contact Persons and Organisational Communication

Where possible, Firewalk Berlin and the Client shall each designate a responsible contact person for organisational coordination.

The designated contact persons shall in particular coordinate matters relating to the event schedule, setup, venue, number of participants, safety requirements, required infrastructure and any organisational decisions required at short notice.

The Client shall ensure that an authorised contact person of the Client or event organiser is available to Firewalk Berlin on the day of the event, insofar as required by the nature and scope of the event.

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2.13 Safety and Delivery

Firewalking and comparable experiential formats shall be delivered in accordance with the agreed safety and implementation concept.

Firewalk Berlin shall be responsible for the professional and safe provision of the services expressly undertaken by Firewalk Berlin.

Firewalk Berlin shall be entitled to adapt, interrupt or refrain from carrying out individual programme elements where this is necessary for safety reasons, due to official requirements, local conditions or for the protection of participants.

For weather-dependent outdoor formats, feasibility shall be assessed in particular in light of the actual weather, fire and safety situation.

Where foreseeable weather-, fire- or safety-related risks to the planned delivery become apparent in advance, Firewalk Berlin shall inform the Client as early as reasonably possible under the circumstances and shall work with the Client to consider appropriate adjustments, alternatives or, where necessary, rescheduling.

The final decision as to whether a programme element for which Firewalk Berlin is responsible can be carried out safely shall rest with Firewalk Berlin within its own area of professional responsibility. Official requirements and prohibitions shall remain unaffected.

Participation in individual exercises and in the firewalk in particular is voluntary. Firewalk Berlin shall be entitled to exclude individual persons from exercises or from the firewalk where this appears necessary for professional or safety-related reasons.

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2.14 Force Majeure and Other Events Beyond the Parties’ Control

If the agreed service cannot be performed, or cannot be performed as agreed, due to force majeure, an official order, an official prohibition of fire or the event, exceptional weather conditions, significant safety risks or other circumstances for which neither party is responsible, the cancellation fees under Section 2.7 shall not apply.

In such a case, Firewalk Berlin and the Client shall first consider whether an adjustment of the event format or mutually agreed rescheduling is possible and reasonable.

If performance or rescheduling is impossible or unreasonable, the financial settlement shall be governed by the applicable statutory provisions and any individually agreed arrangements.

Services already performed and third-party services already incurred, contractually committed or no longer cancellable shall be taken into account in accordance with the applicable statutory provisions.

Further statutory rights of both parties shall remain unaffected.

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2.15 Non-Performance on the Part of Firewalk Berlin

If Firewalk Berlin is unable to provide the agreed service, either in whole or in part, for a reason for which Firewalk Berlin is responsible, Firewalk Berlin shall inform the Client without undue delay.

In such a case, Firewalk Berlin shall first consider whether a professionally suitable replacement solution that is reasonable for the Client or a mutually agreed replacement date can be offered.

If no suitable replacement solution or rescheduling is possible or reasonable for the Client, payments already made for services not provided by Firewalk Berlin shall be refunded.

Further statutory claims of the Client shall remain unaffected.

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2.16 Liability, Personal Responsibility and Conditions of Participation

Firewalk Berlin shall have unlimited liability for damage caused intentionally or by gross negligence by Firewalk Berlin, its legal representatives or vicarious agents, as well as for damage resulting from injury to life, body or health, in accordance with the applicable statutory provisions.

In the event of a slightly negligent breach of material contractual obligations, liability shall – insofar as legally permissible – be limited to the damage foreseeable and typical for this type of contract at the time the contract was concluded.

In all other respects, liability for damage caused by slight negligence shall be excluded insofar as legally permissible.

Statutory liability provisions and other mandatory grounds of liability shall remain unaffected.

Firewalk Berlin shall be liable solely for its own contractually assumed scope of services and responsibilities. The responsibility of the Client or event organiser for the overall event and for its own organisational responsibilities and obligations shall remain unaffected.

Participation in firewalks and in preparatory physical, mental or experiential exercises is voluntary and undertaken at the participant’s own responsibility. The decision whether to participate in individual exercises and, in particular, in the firewalk rests with each individual participant.

A person’s decision not to participate in the firewalk or in individual exercises shall not generally prevent that person from participating in the remainder of the event format, insofar as this is organisationally possible given the nature and structure of the event.

Firewalk Berlin shall be entitled to require a separate Participation and Consent Declaration for participation in certain programme elements. Participation may be made conditional upon this declaration having been completed in full prior to commencement.

The Participation and Consent Declaration serves in particular to provide information about the conditions of participation, personal responsibility, voluntary participation and the risks associated with the respective format. Mandatory statutory liability claims shall not be excluded or restricted by such a declaration.

Firewalk Berlin shall be entitled to exclude persons from individual exercises or from the firewalk where, in Firewalk Berlin’s professional assessment, this is necessary for safety reasons.

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2.17 Confidentiality

Firewalk Berlin and the Client shall treat as confidential any confidential business information of the other party that becomes known to them in the course of their cooperation, insofar as such information is confidential by its nature or has expressly been designated as confidential.

This applies in particular to non-public operational, organisational or strategic information that becomes known in the context of corporate, team or leadership formats.

The confidentiality obligation shall not apply to information that is already publicly known, was demonstrably already lawfully known to the receiving party, or must be disclosed pursuant to statutory provisions or an official or court order.

Applicable statutory data protection provisions shall remain unaffected.

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2.18 Photo, Film and Audio Recordings

Photo, film or audio recordings made by Firewalk Berlin for reference, marketing, advertising or publication purposes shall only be made on the basis of a separate agreement and – where required – the necessary consent of the persons concerned.

Booking or participating in an event does not automatically constitute consent to the promotional publication of photographic, film or audio recordings by Firewalk Berlin.

Where the Client or persons commissioned by the Client make their own photographic, film or audio recordings, the Client shall be responsible within its own area of responsibility for compliance with the applicable legal requirements and for obtaining any necessary consents.

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2.19 Incorporation of the Contractual Terms

These B2B Terms and Conditions and, where applicable, supplementary cancellation, withdrawal, safety, implementation or other project-specific provisions shall become part of the contract if they are provided to the Client at or before conclusion of the contract or otherwise validly incorporated into the contract.

The applicable version shall be the version provided to the Client or incorporated into the contract at the time the contract is concluded.

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2.20 Governing Law and Place of Jurisdiction

The laws of the Federal Republic of Germany shall apply.

Where the Client is a merchant (Kaufmann) within the meaning of German commercial law, a legal entity under public law or a special fund under public law, the registered place of business of Firewalk Berlin shall – insofar as legally permissible – be the exclusive place of jurisdiction for all disputes arising out of or in connection with the contractual relationship.

Firewalk Berlin shall remain entitled to bring proceedings against the Client at the Client’s general place of jurisdiction.

Should any individual provision of these General Terms and Conditions be or become wholly or partially invalid, the validity of the remaining provisions shall remain unaffected. The applicable statutory provisions shall apply in place of the invalid provision.

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September 7, 2026

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